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Support
Client Portal
Existing customers
Business hours
Mon–Fri, 8am–6pm GST
P1/P2 support 24/7
Established
Since 2005
20+ years of experience
24/7 Support
Already a customer?
Open a support ticket from the Client Portal for the fastest, priority response — tickets go straight to our engineers, 24/7.
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FAQ
Questions,
answered.

Use the form above and we'll get back to you within one business day.

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How quickly will you respond to my message?
We reply to all enquiries within one business day, and usually much faster during business hours.
Do you offer 24/7 support for existing customers?
Yes. Open a ticket via the Client Portal for anything urgent — tickets from active clients get priority response, 24/7.
Where is Blue Net Box located?
Our headquarters is in Dubai, with a presence in Portugal and London too. We're a European-founded company working with businesses across Europe and the Middle East.
Can I book a free consultation?
Yes. Use the form above to book a free discovery call and we will scope your project together.
Do you work with businesses outside the UAE?
Yes — we work with businesses across Europe and the Middle East, as well as globally. Just use the form above.
How do I access my Client Portal?
Use the Client Portal link in the top navigation to manage your services, billing and support tickets.