Cookie Policy
This policy explains how Blue Net Box uses cookies and similar technologies on our website and services, and how you can control them.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device on return visits, remember your preferences, and provide basic analytics. Similar technologies — including pixel tags, local storage and session storage — work in comparable ways and are covered by this policy.
2. Cookies we use
Required for the website and Client Portal to function. Without these, services such as login sessions, shopping carts and security checks cannot work.
Examples: session_id, csrf_token, WHMCS_COOKIE
Help us understand how visitors use our website so we can improve it. Data is anonymised and aggregated — we never identify individual users through analytics.
Examples: _ga, _gid (Google Analytics 4)
Remember your settings — such as language, currency, and display preferences — so you don't have to re-select them on each visit.
Examples: lang, currency, theme
Used to measure the effectiveness of our advertising and, where consent is given, to show relevant adverts on other websites. We do not sell this data.
Examples: _fbp, _gcl_au, Google Ads conversion
3. Third-party cookies
Some cookies on our site are set by third parties — for example Google Analytics, payment providers and live chat tools. These are governed by the respective third-party privacy policies. We do not control third-party cookies placed by links you follow away from our website.
4. Cookie duration
Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a defined period — typically between 30 days and 2 years depending on their purpose. You can clear all cookies at any time through your browser settings.
5. Managing your preferences
You can control cookies in several ways:
- Our consent tool — when you first visit our site, a banner allows you to accept, decline or customise non-essential cookies. You can update your choice at any time.
- Browser settings — all modern browsers let you block or delete cookies. Note that blocking essential cookies will impair site functionality.
- Opt-out tools — Google Analytics opt-out is available at tools.google.com/dlpage/gaoptout.
6. Changes to this policy
We may update this Cookie Policy as we add new features or as legal requirements change. When we do, the "Effective" date at the top will be updated. We recommend checking this page periodically.