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Privacy Policy

This Privacy Policy has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation or GDPR). It covers the information that Blue Net Box (or “BNB”, or “Us”) collects about you when you use our products or services or interact with us. This policy is meant to express BNB commitment to the privacy of our customers’ data, and to explain the means used for their privacy.

BNB is a website registered under the company BNB Information Technology (or BNB), based in Dubai, United Arab Emirates.

This policy relates solely to BNB, if not stated otherwise within this document.


User (or You)
The person or company using BNB website, services and business solutions.

Personal Data (or Data)
Any information with a direct or indirect correlation with the User that can identify the User.

Metric Data
Any sort of information collected automatically through BNB (or third-party services used in BNB), including IP addresses or domain names of the computers utilised by the Users who use BNB, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, country of origin, the information inherent to browser and Operating System used to access the data inherent to pages visiting times, and other parameters about the device’s operating system and/or the User's network.

Data Subject
The natural subject to whom the Personal Data refers.

Data Controller (or Owner)
The subject or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security and encryption measures concerning the operation and use of BNB.

The set of services provided by BNB as described in the relative terms (when available) and on this website.

European Union (or EU) and European Economic Area (or EEA)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies are small pieces of data stored in the User's device.

Data Controller

Blue Net Box (under legal authorisation of BNB Information Technology)

Owner contact email: legal [at] bluenetbox [.] com

Data Collected

BNB collects various types of data, directly or indirectly, including the name, email address, phone number, cookies, Metric Data, Data communicated during use of the service among other types of Data.

The full details of each type of Personal Data collected are available in the specific sections of this document or in the specific privacy policy texts provided by any third-party resources. 

Personal Data may be freely provided by the User or, in the case of Metric Data, collected automatically by the User’s internal or third party technologies. Unless otherwise stated, the entire set of Data required is mandatory and the User understands that any omission could result in a malfunction or total inability to provide the Service. 

In cases where BNB expressly declares that certain sets of Data are not mandatory or strictly necessary for the operation, Users may deliberately choose not to declare them, without having any consequence or limitation in the use of the Service.

The specific use of Cookies - or other similar tracking tools - by BNB or third party resources employed by BNB is to provide the Service or task requested by You, in addition to other additional purposes stated in the specific Cookies Policy, if applicable.

You are responsible for any Third Party Personal Data obtained, posted or shared through BNB and confirm that you have the consent of a third party to provide this same Data to the Owner.

Methods and place of Data Processing

Methods of processing
The Data Controller shall adopt specific security measures to prevent any unauthorised access by third parties, disclosure of data, modification or destruction of the Data.  Data processing is carried out exclusively by means of computer and telematic supports, for the purposes described. 

Data sets may be accessible to other types of Data Processors involved in BNB' business operations, such as administration, sales, marketing, and legal departments. At other times, the data sets may be provided to external parties such as third-party providers, freight forwarders, domain registrars, and hosting providers.

Legal basis of processing
The Data Controller may process Personal Data relating to Users if one or more of the following applies:

However, the Data Controller will be available to help in clarifying the specific legal basis applied and, in particular, whether the provision of the set of Personal Data is a legal or contractual obligation.

Place of Processing

The Data will be processed in Germany and in any other place where the subjects involved in the processing are located. The Data can also be stored in servers located in various regions of the world depending on the nature of the Service subscribed by the User. Data transfers, depending on the jurisdiction and location of the User, may result in a different data transfer from the User’s country. The User has the right to know the legal basis for the transfer, in particular, whether it will be outside the EEA or outside countries where international law does not apply.

Retention time of processed Data
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Therefore:

The purposes of data processing
The entire set of User Data is collected to allow the Data Controller to provide their Services, as well as for the following purposes:

Users may find further detailed information about such processing purposes and the specific Personal Data used for such purposes in the respective sections of this document.

Detailed information on the processing and collection of Personal Data

Personal Data is collected, used and processed for the following purposes and by the following services:

The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

Contacting the User

Interaction with external social networks and platforms

This set of services provided by third parties allows and facilitates user accessing and interacting with social networks or other external platforms directly connected to BNB. The information collected in this manner is subject to the individual privacy policies of third parties and not directly from this legal document.

Interaction with live chat platforms

These third-party services allow the User to interact with live chat platforms directly connected to BNB to contact and be contacted by BNB and its customer support service. These services may collect navigation and metric data on the pages where they are installed, even if Users do not actively use the service. In addition, live chat conversations can be recorded and saved for training and quality purposes.

Platform services and hosting
These third-party services have the prerogative of hosting and managing some key components of BNB, allowing an optimal supply of the service through a unique and optimised solution. These platforms provide a wide range of tools, such as analysis, user registration, comments, database management, e-commerce, payment processing, which involve the collection and processing of Personal Data.

Data Transfer

Data transfer outside the EU
The Owner is allowed to transfer Personal Data collected within the EU and EEA to third countries (i.e. any country not part of the EEA) only pursuant to a specific legal basis. Any such Data transfer is based on one of the legal bases described below. Users can inquire with the Owner to learn which legal basis applies to which specific service.

Other legal bases for Data transfer abroad (BNB)
If no other legal basis applies, Personal Data shall be transferred from the EEA to third states and jurisdictions only if at least one of the following conditions is met:

Data transfer to countries that guarantee European standards
If this is the legal basis, the transfer of Personal Data from the EU to third countries is carried out according to an adequacy decision of the European Commission. The European Commission takes adequacy decisions for specific countries whenever it considers that they have and provide adequate standards of protection for the processing of personal data comparable to those set forth by the EU legislation. Users can find an updated list of all adequacy decisions published on the European Commission’s website.

Data transfer abroad based on consent
If this is the legal basis, Users’ personal data will only be transferred from the EU to third countries if the User has explicitly agreed – after having been informed of the possible risks due to the absence of an adequacy decision and adequate safeguards – to such a transfer. In such cases, the Owner will properly inform Users and collect their explicit consent through BNB. If no confirmation is received from the User within twenty days from the notice, the Owner may proceed with the data transfer as the if the User expressed consent to do so.

Further information about Personal Data

The rights of Users under the GDPR

Users may exercise certain rights regarding their Data processed by the Data Controller. In particular, Users have the right to:

Details about the right to object to processing
In the case of data processing in the public interest, in the exercise of the official power of the Data Controller, the User may object to such processing by providing a valid ground for objection. In the event of objections to treatment for direct marketing purposes, the User may object to such treatment without any justification.

How to exercise these rightsAny requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and within one month.

Cookies Policy

BNB uses Cookies. To learn more and for a detailed cookie notice, the User may consult the Cookies Policy.

Additional information about Data collection and processing

Legal action
The User's Personal Data may be used for legal purposes by the Data Controller in any Court or in the legal places leading to possible legal action arising from improper use of BNB or associated Services. The User declares to be aware that the Owner may be required to reveal personal data upon request from the concerned authorities.

Additional information about User's Personal Data
In addition to the above-mentioned sections, BNB may provide additional and contextual information regarding particular services and the collection/processing of personal data upon request.

System logs and maintenance
For operation and maintenance purposes, BNB and any third-party services may collect files that record interaction with BNB (System logs) use other Personal Data (such as the IP Address) for this purpose.

How “Do Not Track” requests are handled
BNB does support “Do Not Track” requests directly from the Website. The User can control and manage what kind of third-party services is being collected or not. Please check the Cookies Policy for more information.

Changes to this privacy policy
The Data Controller reserves the right to make changes and improvements to this document at any time on this page and/or in the Owner’s website. Depending on the nature of these changes, a notice to the Users may also be sent by email. It is strongly recommended that you check this page frequently, referring to the date of the last change listed below. 

If the changes concern processing activities carried out on the basis of the User's consent, the Data Controller will collect new consent from the User, where necessary.

Last Update: 01/09/2020